Approved for 2.25 Business Credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your re-certification application form. For more information about certification or re-certification, visit the HR Certification Institute website at

Approved for 2.25 SHRM Professional Development Credits. Philly SHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. For more information about certification or re-certification, visit

Professional Development

Walt Disney parks and resorts is a recognized leader in delivering world-class
experiences. Want to learn how they do it and uphold a culture of excellence? Join
us and learn how they use time-tested business methods on Disney’s Approach
to Quality Service. For over 30 years, Disney Institute has helped organizations
in a variety of industries apply these insights to enhance their own customer
experiences. This is your opportunity to learn from Disney Institute and the business
insights behind Disney’s success. You’ll leave inspired and ready to unlock the
magic inside your organization.


Disney Institute uses business insights and time-tested examples from Disney parks and resorts worldwide to provide relevant illustrations and engaging stories that help you deliver the type of results your organization is capable of delivering. This is your opportunity to learn from a true Disney “insider.” Disney Institute facilitators have been immersed in the Disney culture first-hand and, as Disney leaders, draw upon personal leadership experiences from a variety of roles performed within The Walt Disney Company. Your Disney Institute facilitator routinely works with an array of clients across the private, public and social sectors and will excite and inspire you to take what you learn and apply it back at your own organization.


*Please note, if you register as a Non-Philly SHRM member and then become a member we will not refund the difference. Please email us at if you are interested in becoming a member.


Interested in getting your brand in front of the HR and business community in Philadelphia? Consider sponsoring this Philly SHRM event! Email for more information.