Approved for 1 SHRM Professional Development Credit. Philly SHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. For more information about certification or re-certification, visit

Approved for 1 HR Business Credit hour toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your re-certification application form. For more information about certification or re-certification, visit the HR Certification Institute website at  The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

Reimagining HR and Business in the Wake of COVID-19

Speakers: Jeanie Heffernan, Executive Vice President and Chief Human Resources Officer, Independence Health Group, Elise Freedman, Senior Director, Talent & Rewards, Willis Towers Watson, Erica Freedman, Vice President, Talent & Organizational Development, Day & Zimmermann

Moderator: Jackie Linton, President, JL HR Solutions

Session Topic:

2020 has been a time of uncertainty and confusion for many businesses. Leaders have had to quickly adjust to changing governmental regulations in response to the COVID-19 pandemic. They have had to learn how to engage, motivate, hire and retain their employees in new and different ways during an ever changing and unpredictable environment. At times this has been challenging as new initiatives must be developed and implemented quickly. Our world of work will be forever changed.  Organizations will be confronted with obstacles that require a cultural shift, changing the way in which they have always done things. Businesses will need to realign their strategy and goals while adapting to a new way of working. Leaders will be confronted with employees who may not have the skills needed to achieve the new objective and will be faced with the challenge of upskilling and training employees in different ways.

Join a panel of expert leaders in their industry, moderated by Philly SHRM President Jackie Linton, as they provide their perspectives on how companies are navigating the post COVID-19 environment. They will provide lessons learned and best practices for working in the new normal.

Attendees will:

  • Learn from experts on effectively managing the remote work environment
  • Gain an understanding of new ways to recruit, hire and retain employees during and after a pandemic
  • Uncover techniques to engage employees returning to the workplace
  • Discover ways to embrace and adapt to change at a time of uncertainty
  • Understand how to upskill and retrain people for new internal roles and responsibilities
  • Acquire tactics to support and encourage your organization through the culture shifts needed to overcome these challenging times